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Refund Policy

Linguist Point offers industry leading translations to corporate and private clients in over 100 languages. If you’re not satisfied with your translation please consult our refund policy here.

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At Linguist Point, we strive to deliver the best translations in the industry. We always want clients to be satisfied with their translations.

However, we do understand that mistakes can happen.

When You’re Not Satisfied

We allow for the refund of the fee paid in exchange for our services within 30 days from the date the client receives the partial or entire translation (or another service provided by Linguist Point). 

If a customer requests a refund, and the refund is approved by Linguist Point, the money for the requested transaction is refunded back to the customer in part or whole. 

Refunds will only be credited back to the account used to make the original purchase. If the original account has been closed, the service is not eligible for refund. 

If you experience any issues receiving our services, please send a detailed description of the nature of your problem to your Linguist Point project manager.

We will look into this issue and try to fix it free of charge until you are completely satisfied with the result and in case this is not possible due to whatever circumstances, we will offer you a discount or a full refund.

WHY LINGUIST POINT?

At Linguist Point, we pride ourselves in working with some of the best professional translators in the industry, all carefully skill-matched to each project. 

Our team of specialists deliver 100% accurate, professional human translations, accurately and at industry leading prices.

Every one of our translators is an industry and language expert, so they know exactly how to put your great services and products at the heart of every translation. As professionals, they don’t crack under pressure. 

We’re safe, we’re certified and we’re always out to satisfy. 

That’s exactly why customers keep coming back. Because at Linguist Point, you can be confident that we’ll deliver professional translations, every time. 

Helping you communicate exactly what makes your business special, worldwide.

HOW TO GET YOUR Refund Policy

Order your translation today. 

Get a quote now by filling in our form, or emailing your requirements to us at [email protected]. 

If you want to get advice from an expert now, speak to us directly at +44 (0) 208 523 5791. 

Or, if you want to call by the office and discuss your requirements in person, you can find us at 121 - 125 Ripple Road, Barking, London, England, IG11 7FN 

Once we’ve found the perfect translator for you, we’ll email and call you directly.

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